Reach out to cashbot
Our AI-driven trading platform channels inquiries through the details you provide during Sign Up. This page describes how to reach us, typical response windows, and the data that helps route your message accurately.
General contact details
cashbot does not publish direct inboxes, phone lines, or physical locations on this site. All communication starts through the Sign Up flow to maintain consistent routing across regions and languages.
Contact channel
Submit your details on the Sign Up page and include your inquiry topic. Follow-ups align with the information provided.
What to include
Provide a brief subject, relevant context, and any preferences such as language or preferred response timing. Clear context improves routing accuracy.
Policy references
For questions about site policies and disclosures, check the links in the footer: Terms, Privacy, and Cookies.
Message routing
The details you submit may be used to route follow-up by region and to confirm your preferred contact channel specified during Sign Up.
Response timelines
Timelines vary by region and inquiry type. The sections below outline typical processing times after a submission through Sign Up.
Standard timeframe
Most inquiries receive a reply within 1–2 business days, depending on workload and routing considerations.
Weekend submissions
Messages sent on weekends or public holidays are typically addressed the next business day for the relevant region.
Complex requests
More intricate questions may require extra information; if so, a follow-up may be requested.
Routing efficiency
A precise subject and relevant context help minimize back-and-forth and accelerate routing to the right team.
